We have had Charter cable. In 2009 we added cable internet and phone. That is when the trouble began.
So I called. They replaced the cable from the pole to the house and told me we are the end of the line. Apparently our signal strength was low.
In 2010 it got worse. So I called a few more times.
In 2011 it got crazy bad. It kept messing up so I kept calling... and calling.
We have had dozens of guys come check it out, they changed fittings, move stuff around, added an amplifier, remove an amplifier, switched equipment, added an amplifier again, replaced the cable from the pole to the house three more times (the third time with a larger gauge wire,) replaced all under the house cable, and more. My neighbor next door was a sweetheart letting them access her backyard to climb the pole time and time again.
When it comes to the phone sometimes you can't call in. Or it gives a busy signal when we have call waiting and even when nobody is using the phone. Sometimes we have no dial tone.
Our internet has signal strength issues. It varies minute to minute at times. Sometimes we have a signal so low we have not net!
Our TV has tiling and sound issues. At times so bad you can't watch a program. I've captured some of the tiling.
They have claimed to have fixed it over and over...
This one was taken in January 2013
March
Great picture quality...
August
September
The worst part is these commercials keep coming on claiming they have the best network and great prices...
It is just insulting.
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